Impartiality, Objectivity & Independence
As an accredited certification body, GITCHIA fully understands the importance of maintaining impartiality in providing management system certification services to its clients. A dedicated committee of industry experts assures impartiality in all aspects of our certification by monitoring our processes and activities at regular intervals. GITCHIA’s top management are committed to ensuring the impartiality of its certification services, the adherence to procedures for maintaining independence and objectivity, and the pro-active management of any threat of actual or perceived conflicts of interest affecting certifications.
Our Board of Directors, Impartiality Committee, Management Team, Auditors, and staff all have extensive experience or training in quality, quality audit, and quality management systems. We believe in the benefits and advantages of implementation and registration of a management system based on any one of the standards we offer. As such, we place customer satisfaction and value in the registration process at the forefront of our services.
We focus on the individual, both in terms of our customer relationships and in our approach to assessment and certification. We see management systems as living entities and recognize that they are all about human interaction, from initial contact to successful certification. We are experienced enough to work with organizations of any size, but strive to maintain a personal touch with each and every one of our clients. Certification allows your business to meet current management standards and regulations, proactively advancing your organization’s progress and development.
GITCHIA provides registration to organizations in a variety of different industries and sectors. GITCHIA is required to submit sufficient evidence to IDA or IAS to support our ability to provide effective audits within Scope Categories. To be approved to complete audits in any given code, GITCHIA needs to be able to show high levels of expertise within the given industry. Auditor competency levels are measured through written examination as well as witness audits.
A well-developed and implemented system can benefit a business in many ways. At GITCHIA, we believe that maintaining a quality management system (QMS) should be a value-added part of an organization’s business management process. With this in mind, GITCHIA ensures that each assessment generates feedback that will assist in improving the QMS and the business processes. Our auditing process highlights your company’s strengths as well as weaknesses, which allows you to continually improve your processes to stay competitive in your industry. GITCHIA works with your company to understand your business and unique practices to ensure you get the most out of the auditing process with minimized disruption.
Our Auditing Approach
GITCHIA’s experienced and highly skilled auditors are enthusiastic about their work and come to your company with a fresh perspective. They take the time to listen and to understand your business so they can add value throughout the auditing process. We work together as partners with our clients to ensure audits are as efficient as possible to minimize any disruption during the audit. During each audit, we strive to reveal observations that can add value through reduced costs, increased efficiency, and decreased time to market.
At GITCHIA, we are big believers in tying the value of operational improvements we make to our clients’ financial metrics and live based on the quality and consistency of the results we achieve.
As part of our customer satisfaction process, every client is directly contacted after the completion of each audit to ensure we are meeting their expectations.